Job Description
Job Summary The Commercial Auto Liability Adjuster will be responsible for investigating, evaluating, negotiating, and settling commercial auto liability claims, including bodily injury and property damage. This role requires strong analytical skills, knowledge of liability laws, and the ability to manage a complex caseload efficiently and with professionalism
Responsibilities - Handle a full caseload of commercial auto liability claims from first notice of loss through resolution
- Evaluate coverage, liability, and damages by reviewing reports, interviewing involved parties, and analyzing supporting documentation
- Manage claims involving third-party property damage and bodily injury, including potential litigation
- Interview and maintain ongoing, professional communication with insureds, claimants, legal counsel, and other relevant parties in a timely manner
- Accurately document claim files and maintain clear and timely records in the claims management system
- Negotiate settlements within assigned authority and escalate for approval when needed
- Draft denial letter for Claims Management review
- Coordinate with defense attorneys and participate in virtual mediations or depositions when required
- Stay current on state regulations and legal developments affecting commercial auto liability claims
Essential Functions - Ability to think critically, research, and evaluate coverage on assigned claims and determine appropriate settlement values
- Ability to manage multiple tasks and priorities in a fast-paced, high-volume setting
- Ability to read and comprehend written materials such as insurance policies, medical records, and legal documents.
- Ability to effectively manage Claims Systems to accurately maintain commercial files and diaries
- Ability to direct defense counsel on files and manage expenses
- Ability to effectively communicate verbally and in writing via phone, email, and video calls
- Ability to offer exceptional customer service
Qualifications - 10 years of commercial auto liability full cycle adjusting experience required
- Carrier experience preferred
- Prior supervisory experience preferred, especially in a Claims role
- Florida P&C Adjuster (6-20) and California Adjusters licensure required; applicable reciprocal state Adjuster’s licensing required
- English and Spanish speaking and writing skills preferred
- Associate’s Degree required; Bachelor’s Degree preferred. A combination of education and significant directly related experience may be considered in lieu of degree
- Proficiency with Microsoft Office products required to include keyboarding/typing
- Technology savvy
- Familiarity with Xactware products
- Demonstrated ability to research, conduct proactive investigations and negotiate successful resolutions
- Ability to work with minimum supervision and provide outstanding customer service
- Able to travel to locations within our service area
- Excellent communication skills, ability to interact on a professional level with internal and external personnel and partners
- Results driven with strong problem solving and analytical skills
- Detail-oriented and exceptionally organized
- Experience with trucking and fleet-related exposures
- Familiarity with FMCSA regulations
Compensation and Benefits We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:
- Prof. Development and Educational Assistance Programs
- Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
- 15 Paid Time-Off Days
- 3 Discretionary Days
- 5 Parental Leave Days
- 5 Jury Duty Days
- 5 Bereavement Days
- 8 Company Paid Holidays
- Health Insurance
- Dental Insurance
- Vison Insurance
- Short and Long Term Disability Insurance (company paid premium)
- Flexible Spending Accounts with Company Contribution
- Health Savings Accounts with Company Contribution
- Employee Life and AD&D Insurance
- Dependent Life and AD&D Insurance
- Company paid AAA Membership
- Company paid Identity Theft Protection
- Other Ancillary Insurance Benefit Programs
- And more…
Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.
Job Tags
Full time, Temporary work, Work at office, Immediate start, Flexible hours,