Job Description

The exchange team develops and maintains a cutting-edge trading platform. With a global presence across APAC, EMEA, and North America, the team aims to provide a seamless and secure trading experience for clients. The North American Derivatives Exchange (NADEX), a wholly owned subsidiary of Crypto.com , is a fully regulated, Chicago-based derivatives exchange. It is unique as the first exchange where retail investors can become members directly, without a broker. NADEX offers innovative capped-risk derivatives contracts on various global financial markets. We seek a motivated, creative, self-starting, and dynamic new member for the exchange support team to safeguard the operation and administration of the Exchange and Clearing Organization, while also innovating and automating processes. This role is ideal for talented individuals aspiring to work in a niche, elite environment. Responsibilities Provide expert-level remote management, administration, and support for the Production and Demo trading exchange, including: Updating underlying symbols Contract creation and scheduling End of Day processing Settlement of expired contracts Assistance with problem support and resolution Business Continuity/Disaster Recovery support Participate in the development, refinement, and continuous improvement of services. Implement and operate 3rd party tools to enhance, automate, and streamline service delivery. Engage in quality assurance testing of services. Assist with a variety of issues beyond the core responsibilities as needed. Requirements Bachelor's Degree in Economics, Mathematics, or Computer Science. Knowledge or experience with cryptocurrency, prediction markets, options, and futures trading markets. Database, software, or IT technical experience. Securities trading software experience is preferred. Strong technical troubleshooting and problem-solving skills. Excellent interpersonal, verbal, and written communication skills. Experience with SQL, Python, FIX, Linux, job scheduling, system monitoring, or high availability systems is preferred. Ability to work in a mission-critical operational environment. Proven ability to collaborate with internal departments to deliver superior customer service. Familiarity with Linux servers is preferred. Willingness to work periodic off-hours. #Li-Hybrid Life @ Crypto.com Empowered to think big, try new opportunities, and work with a talented, ambitious, and supportive team. We foster a transformational and proactive environment that encourages innovative solutions. We support growth and development of new skills to impact your personal and professional growth. Our work culture is built on support and collaboration among colleagues. We aim for a cohesive team focused on our goal: Cryptocurrency in every wallet. We offer flexible work arrangements including hybrid and remote options. Our internal mobility program provides career advancement opportunities. Work Perks include a crypto.com visa card upon joining. Benefits Competitive salary, attractive leave entitlements, flexible work options, career growth opportunities, and work perks. About Crypto.com Founded in 2016, serving over 80 million customers, and the world's fastest-growing global cryptocurrency platform. Our vision is "Cryptocurrency in Every Wallet." We prioritize security, privacy, and compliance, and aim to accelerate cryptocurrency adoption through innovation. Learn more at . Crypto.com is an equal-opportunity employer committed to diversity and inclusion. Personal data of applicants will be used solely for recruitment purposes. Only shortlisted candidates will be contacted. #J-18808-Ljbffr

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