Job Description

Starting Pay Range: $121,113 - $154,419/yr

Reporting directly to the Chief Operating Officer, the Executive Assistant will be experienced in handling a wide range of administrative and executive support-related tasks. The Executive Assistant will be a highly resourceful, polished and professional team player, who is comfortable working in a fast-paced environment, sometimes under pressure, while remaining flexible, proactive, and efficient. The individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.

What we value:

• Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
• Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
• Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Why choose Turning Stone Enterprises?

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

What you will do as a Executive Assistant to the COO:

• Work directly with the COO provide high-level executive support for all aspects of his daily Manage the Chief Operating Officer’s calendar of meetings/events, which involves maintaining a dynamic, robust calendar of appointments, following up with confirmations, rescheduling as necessary, promptly handling requests for meetings, and ensuring calendar and cancellations are distributed timely to participants.
• Transcribe, prepare documents, reports, tables and charts.
• Complete a variety of special projects including creating Keynote presentations, executive reports, and agenda material.
• Draft, edit and proofread documents, including emails, memos, reports, and presentations.
• Screen and prioritize incoming communications and ensure timely responses.
• Schedule, plan and coordinate meetings, conferences, events and conference calls.
• Plan and coordinate the Chief Operating Officer’s travel arrangements, including flights, hotel accommodations, and itineraries. Ensure that all travel plans align with executives’ schedules and preferences.
• Assist with payroll processing tasks, including entry and verification.
• Assist with invoice review and processing to ensure that consultants, business partners and vendors are appropriately and timely paid.
• Handle sensitive information with the utmost confidentiality and professionalism. Exercise discretion in all interactions and communications.
• Act as a liaison between executives and internal/external stakeholders, fostering strong relationships and facilitating effective communication across departments.
• Prepare and edit correspondence, reports, and presentations, ensuring accuracy and professionalism in all documentation.
• Provide exceptional service to guests, team members and business partners. Address inquiries and resolve issues promptly, maintaining a positive image.
• Utilize various software and tools to enhance productivity, including office suites, project management tools, and communication platforms used throughout the organization. Stay updated on the latest technological trends to improve efficiency.
• Work closely with other team members and departments to facilitate communication and collaboration. Foster a positive work environment by supporting team members and contributing to team goals.
• Identify issues and challenges proactively, offering solutions and alternatives. Demonstrate critical thinking skills to address problems effectively and efficiently.
• Adjust to changing priorities and demands in a fast-paced environment. Demonstrate resilience and the ability to pivot when necessary to meet organizational needs.
• Provide regular updates on project status, upcoming deadlines, and potential challenges. Prepare reports and presentations to communicate progress and outcomes effectively.
• Other additional and/or alternative duties as assigned from time to time, including supporting other departments or executives as needed.

To be successful as an Executive Assistant to the COO, you'll need:

• A Bachelor’s degree or equivalent experience required with 5+ years of office administration experience supporting C-Level Executives
• The ability to maintain confidentiality and demonstrate discretion
• Experience working with Apple products
• Strong Microsoft Office suite skills including Microsoft Word, PowerPoint, and Excel
• Strong analytical and organizational skills
• Ability to consistently demonstrate clear and concise written and verbal communication skills
• A demonstrated ability to quickly gain command of new systems
• Collaborative and service-oriented
• Outstanding attention to detail and commitment to follow through
• Ability to be flexible with working hours when required by the business
• Ability to establish priorities, work collaboratively, and meet objectives
• Ability to work independently with strong ability to multitask
• High energy, results-oriented individual with ability to function effectively
• Possess common sense, compassion, and a desire to learn
• Ability to stand/walk for long periods of time and lift up to 11-20 pounds.

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.

Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!

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