Job Description

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant .

LSF is looking for a talented Family Specialist who wants to make an impact in the lives of others.

Purpose & Impact:

The Family Specialist is responsible for providing Center orientation to new families and providing direct assistance to families that require additional support in completing applications or referral consents. The Family Specialist will assist in the implementation and facilitation of family support programming and facilitating center-driven programming and events.

Essential Functions:

• Assist in development and implementation of family support programming
• Provide Center orientation to new families
• Provide direct assistance to families that require additional support in completing applications or referral consents
• Refer and link families to appropriate programs and community resources as needed
• Coordinate and facilitate Center-driven programming and events
• Support partner agencies with program registration and follow-up
• Support the efforts of all CBFRC staff
• Document services, maintain records, complete reports, purchase supplies, input data into a data base system
• Ensure Center is a safe warm welcoming environment for all
• Maintain cooperative working relationship with co-workers, supervisors, families, partners and the community
• Work to support Center and collaborative outcomes
• Follow all CBFRC Policies and Procedures
• Perform targeted outreach as needed
• Perform daily operating procedures
• Other duties as assigned

Other:

• Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.
• Understand the value and foundation of the Protective Factors framework
• Practice Family Support Principles
• Cross trained to perform daily operating procedures
• Participate in Center events and work to support contractual outcomes
• Obtain training in the Center data system: Attendance and Needs Tracking System and maintain member confidentiality
• Bilingual English/Spanish is required
• Attend mandatory trainings and perform other duties as assigned.

Physical Requirements:

• Must have a high level of energy, positive attitude, adaptability to irregular hours. 
• Work flexible hours to include some evenings and Saturdays

Education:

High School Diploma or equivalent required. Associate degree preferred.

Experience:

A minimum of two years’ experience in serving families.

Skills:

The Family Specialist will be knowledgeable in community resources to provide assistance in implementing strength-based family programming and facilitating center-driven programming or events.

Principal Accountabilities:

• Reports to Center Manager
• Team player with co-workers and administrators
• Accurate complete and timely submission of required documents and reports
• Liaison to community providers.
• Adherence to agency policies and procedures.
• Must maintain confidentiality of all client information

Why Work With LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need.  Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

  LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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