Job Description

Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us.

This senior role of fraud analytics is responsible for designing unique analytic approaches to detect, assess, and mitigate fraud risk. You will help analyze the effectiveness of our day-to-day fraud policy and rules in our fraud systems. You will analyze large amounts of account and transaction data to build actionable insights to derive the methods to identify fraud risk, reduce friction and enhance experience on money movement. This role requires critical thinking and analytical savviness to work in a fast-paced environment but can be a rewarding opportunity to help bring a secured banking experience.

What you'll be doing

• Develop new data driven rules that optimize decisioning performance between member experience and fraud prevention.
• Develop data insights and rules to help understand customers’ banking behavior and preferences to drive first party fraud controls and strategy for payment and lending.
• Develop personalized segmentations and micro-segmentation to identify customers based on their fraud risk, banking behaviorals, and value.
• Work with external fraud prevention vendors to optimize their performance and assist in maintaining, design and implementation of existing and new fraud detection tools
• Aggregate and analyze internal and external risk datasets to understand performance of fraud decisioning and granular performance of multiple decision methods
• Find insights from risk data sets to improve fraud strategies and rules
• Participate in regular review of activities involving different fraud topologies
• Able to lead fraud/risk investigations for both simple and complex cases to successful conclusions and mark false positives and false negative cases
• Complete investigation of customers and transactions flagged by the Bank's automated monitoring system(s), manual reports, and/or referrals
• Define, implement, and manage rule rationalization and governance process

You'll bring the following required skills and experiences

• 10+ years of fraud or risk experience focused on the risk strategy and risk analytics in financial services, insurance, and healthcare industries. FinTech or start-up experience is a plus. First party fraud risk management experience is a plus.
• 8+ years of data analytics experience with hands-on SQL and python coding is a plus 
• 3+ years of experience in Tableau (and other BI tools).
• 3+ years of experience analyzing data with statistical approaches with python (e.g. in Jupyter notebook): for example, clustering analysis, decision trees, linear regression, logistic regression, correlation analysis.
• 1+ years of hands-on use of AWS (e.g. S3, EC2, EMR, Athena, SageMaker and more) is a plus.
• Strong knowledge of financial products, including fraud management in lending products, ACH, RDC, P2P, and deposit accounts. 
• Knowledge of fraud management systems such as Sentilink, iOvation, Lexisnexis, etc
• Deep understanding of the financial fraud space
• Experience creating and optimizing fraud prevention rules and strategies
• Coaching and mentoring other analysts
• Cross-functional stakeholder management, working with engineers, product, operations, and data science

$140,000 - $190,000 a year

For cash compensation, we set standard ranges for all US-based roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. Per applicable law, the salary range for this role is $140,000 -190,000. Final offer amounts are determined by multiple factors as well as candidate experience and expertise and may vary from the identified range.

This role is also eligible for a bonus, equity, and competitive benefits.

We recognize not everyone will have all of these requirements. If you meet most of the criteria above and you’re excited about the opportunity and willing to learn, we’d love to hear from you!

About Varo

Varo launched in 2017 with the vision to bring the best of fintech into the regulated banking system. We’re a new kind of bank – all-digital, mission-driven, FDIC-insured, and designed around the modern American consumer. 

As the first consumer fintech to be granted a national bank charter in 2020, we make financial inclusion and opportunity for all a reality by empowering everyone with the products, insights, and support they need to get ahead. Through our core product offerings and suite of customer-first features, we aim to address a broad range of consumer needs while profitably serving underserved communities that have been historically excluded from the traditional financial system.

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Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Beware of fraudulent job postings!

Varo will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide work with Varo. If you suspect you have received a phony offer, please e-mail [email protected] with the pertinent information and contact information.

CCPA Notice at Collection for California Employees and Applicants:

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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