As a Loan Officer at Veterans United, you enhance the lives of your borrowers by delivering unprecedented customer service. Your day will largely be filled with working with borrowers to determine their homebuying needs and working with the rest of the loan team to provide a smooth loan experience to your customers. Job duties may include, but are not limited to: Communicate loan status regularly with clients, responding promptly to inquiries and concerns via email and phone. Analyze borrowers’ information to determine feasibility of pre-approving and obtaining a loan. Manage internal efforts to ensure a timely process and resolve application issues. Interview borrowers and obtain and/or verify information and documentation. Manage social media presence. Educate borrowers on loan process and product/service alternatives. Remain knowledgeable on company and industry guidelines and processes. Analyze and manage numbers to increase and ensure efficiencies and meet company goals.
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