The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities include sales activities such as generating leads by engaging Medicare senior community through event execution and local community outreach, maintaining internal sales system knowledge and marketing programs, prospecting and cold calling to prospects and new leads, nurturing prospective patients via email, phone, and networking, and collaborating with Community Relationship Manager and other team members to drive lead generation. Relationship management duties include maintaining consistent touchpoints with prospects, capturing and recording customer information and sales activity into CRM and other business systems, acting as point of contact for clinical and center teams, resolving concerns and complaints from prospects and patients, and other duties as assigned. The role requires ability to connect and influence people, manage priorities, be a team player, and sales or healthcare experience is a plus. Fluency in Spanish, Polish, Russian, or other languages spoken by the communities served is beneficial. US work authorization is required. Anticipated weekly hours are 40.
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