Job Description

Salary Range: $75,000 – $90,000 base and benefits Work Authorization: U.S. Citizens and Green Card holders only Introduction We are seeking a motivated Salesforce Administrator to join our growing team in Boston. This is an exciting opportunity for someone with a solid foundation in Salesforce administration who enjoys solving problems, building scalable solutions, and driving business process improvements. You’ll work in a collaborative environment supporting multiple teams, including Sales, Marketing, Client Services, and Operations. If you have 1–2 years of Salesforce experience and strong communication skills, this role offers a chance to advance your career while contributing to impactful projects. Required Skills & Qualifications 1–2 years of hands‑on Salesforce Administration experience Strong understanding of Salesforce fundamentals, including: Objects, fields, layouts, and record types Roles, profiles, permission sets, and sharing rules Declarative automation (Flows) and configuration Excellent communication and stakeholder management skills Must be authorized to work in the U.S. without sponsorship Preferred Skills & Qualifications Salesforce Certifications strongly preferred Familiarity with enterprise Slack administration or Slack automations Experience with deployment and change management best practices Exposure to integrations such as Tableau, Outreach, Slack, Zoom, or Teams Day-to-Day Responsibilities Administer and support Salesforce Sales Cloud and Service Cloud Handle Tier 2 support requests and troubleshoot complex configuration issues Manage user setup, roles, permissions, and data access Build and maintain Flows and declarative automations Collaborate with stakeholders across teams to gather requirements and translate them into system solutions Support Marketing operations including campaign management, lead workflows, and reporting Maintain data quality through audits, validation rules, and reports Support system release cycles — testing, documentation, and user training Contribute to integrations with connected business tools Company Benefits & Culture Collaborative and supportive team environment Strong culture of continuous learning and professional growth — stay up to date on Salesforce and CRM technologies Opportunity to influence system evolution and drive operational efficiency Competitive salary and comprehensive benefits package

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