Job Description

Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time. Position: Valet Driver Location: Downtown Nashville As a Valet Driver, you will be responsible for driving, parking, and retrieving guest vehicles to ensure a smooth and welcoming experience upon their arrival and departure. The valet parking attendant returns vehicles from the parking lot promptly and safely and provides excellent customer service to each guest. The ideal candidate will be a friendly, caring, dedicated individual with good cross-cultural sensitivity and the willingness to put in extra effort and time when required, as well as a passion for serving customers. You will work well under pressure in a fast-paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following; Understanding the Job Taking Responsibility Recognizing Differences Customer Focus Adaptability Teamwork What you can expect in a typical day: Create positive customer experiences by consistently providing excellent, 5-star service to Metropolis' clients and customers. Effectively and efficiently park customer vehicles. Return customer vehicles upon request in a timely fashion. Manage keys. Maintain the valet podium or key closet area. Assist customers and/or guests with luggage and other items, encouraging a positive arrival and departure experience. Monitor the parking/drive up area to keep the flow of vehicles organized (barricades, directing traffic, calling cabs, etc. as needed). Assist guests, customers, and staff with general inquiries about parking, site location, directions, amenities, attractions, etc. Work independently and as part of the team. Observe safety precautions at all times. Strong knowledge of smartphones and tablets. Ability to process payments using parking technology. Accurately use claim check process to return the correct vehicle to each guest. Maintain the valet podium or key closet area. Other duties as assigned. What Metropolis will provide for you: An inclusive, challenging, and refreshingly fun work environment. Phenomenal Benefits, including medical, dental, vision, paid time off, 401k match and much more! Amazing management team who truly care about you. Opportunities to build a career - many of our management team began their careers in this role! Empowerment to perform impactful work with tangible results. What we will expect of you: Essential Functions To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation. Reasonable accommodation may be approved by the Human Resources department to enable qualified individuals with disabilities to perform the essential functions. Incumbent must be able to Stand for up to six (6) consecutive hours Work outdoors in all weather conditions Safely drive and park both automatic and manual transmission vehicles of all types and sizes Move quickly and carefully throughout the parking area Communicate effectively in spoken English with team members and customers Incumbent must maintain a clean driving record and current, valid driver license Position Qualifications Skills and Abilities Strong interpersonal skills; frequently communicate with team members and customers; must be able to exchange accurate information. Ability to drive vehicles of all makes, models, and sizes Reliability and responsibility Education and Experience High School Diploma or GED preferred Prior valet parking attendant experience preferred Other Requirements Must be at least 18 years of age Must be able to work a flexible schedule, including nights and weekends Expected to constantly work in all outdoor weather conditions Required to wear a uniform and follow appropriate grooming standards Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, stand, and handle or feel. The employee is frequently required to reach and handle keys and may be frequently required to sit. The employee is regularly required to walk swiftly and occasionally required to stoop, kneel, and crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. FLSA Status: Non-Exempt Equal Employment Opportunity (EEO) Metropolis Parking provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Metropolis Parking complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This employer participates in E-Verify. M/F/Disability/Veteran Join us in making a difference as we build our future. Metropolis is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. Metropolis prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Metropolis Corp

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