This is an entry-level position responsible for processing various clients' capstock, expenses, and other cash transactions. In addition, the specialist is responsible for cash clearing account reconciliations, cash breaks resolution, Collateral / Alts transactions, and timely inquiry responses.
PRINCIPAL RESPONSIBILITIES
Area of Responsibility
Key Activities/Elements
1. Client Servicing and Inquiry Response
- Accurately process clients' cash transactions. These include capstock, expenses, wires, book transfers, expects, and foreign exchange
- Meet all client deliverables in accordance with Funds Transfer procedures and controls.
- Research and resolve all client cash inquiries in accordance with Funds Transfer procedures and controls.
- Ensure timely and accurate responses to internal and external clients.
- Promptly escalate sensitive/risk issues to management
- Assist coworkers when needed
- Process Collateral, Alts, and blocked account transactions
2. Technology /Productivity/Innovation
- Continually cross-train with other colleagues to assist with coverage during absences.
- Enhance quality and efficiency by identifying workflow improvements.
- Efficiently utilize *** systems and tools/cash products to maximize productivity.
3. Global Custody
- Keep aware of market changes and their impact on cash processes/settlements.
- Understand and monitor cash restrictions. Monitor queues throughout the day for transactions.
- Maintain a solid understanding of cash practices and deadlines by market
4. Process Improvement
- Help to enhance the productivity of the unit
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