Job Description

As part of the Bright Harbor team, the QA Director / Healthcare Data Analyst is responsible for analyzing complex data sets, identifying trends, and generating reports to support data-driven decision making and quality management in a healthcare setting serving individuals with complex needs. The role also involves being the system analyst for the Electronic Health Record (EHR), collaborating with stakeholders to design and implement system solutions that improve EHR efficiency and effectiveness, troubleshoot issues, and ensure alignment with the mission of providing high-quality behavioral health services. Additionally, the analyst examines healthcare data to identify unmet needs, assess interventions, streamline processes, and improve outcomes across various population cohorts.

Position Title: QA Director - Healthcare Data Analyst
Position Type: Full Time; 35 Hours/Weekly
Benefits Eligible: Yes
Department: Administration
Location: Bayville, NJ

Responsibilities:

• Lead the agency in the areas of Performance Improvement and Quality Assurance.
• Along with the healthcare analyst, Identify and analyze patterns, trends, and relationships within the data.
• Along with the healthcare analyst, generate concise reports that highlight key insights and findings.
• Translate complex data into actionable insights and clear conclusions.
• Lead the agency in accreditation and regulatory reviews. 
• Develop professional messaging and presentations that afford staff buy in to all PI initiatives. 
• Collaborate as part of a team to facilitate discussions and identify opportunities for improvement.
• Ensure full compliance with federal and state privacy regulations.
• Design and execute internal audits to assess service delivery, clinical documentation, and adherence to protocols, identifying areas for improvement.
• Collect and analyze data on key performance indicators, such as access to services, timeliness, client outcomes, and satisfaction, to identify trends and inform quality improvement initiatives

• A Bachelor's or Master's Degree in Healthcare Administration or a related field with 3+ years in QA in a behavioral health setting
• OR
• Master's in a behavioral health field with 3+ years experience in QA
• Two years of experience working Quality Assurance/Performance Improvement
• Creative thinking, interpersonal skills, and time management.
• Experience with Microsoft Office

Full Benefits

• 12 Paid Holidays
• Sick Days
• Personal Days
• Accrued Vacation
• Medical/Dental/Vision
• Company paid Life Insurance and Long-Term Disability
• 403B Plan with Company Match
• Opportunities for training/education/Continuing Education Credits
• Opportunities for Public Loan Forgiveness

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