Job Description

Job Description

Job Description

Woodspring Suites Las Colinas & Woodspring Suites Plano are looking for a hybrid position that has the following duties within the hotel.

Security Officer Responsibilities:

• Patrolling the building perimeter and premises
• Noting the entry and exit of guests, employees, and other individuals
• Monitoring our video surveillance system and reviewing footage if necessary
• Responding to alarms and calls of security concern
• Keeping a nightly log of activities and any issues addressed
• Alerting authorities if needed for emergencies or security breaches
• Addressing any infractions of building rules and/or forwarding them to the Hotel’s General Manager

Security Officer Skills:

• Vigilance
• Alertness
• Interpersonal communication skills
• Able to work independently.
• Excellent knowledge of security protocols
• Ability to operate security systems and emergency equipment
• Advanced verbal and written communication skills
• Ability to solve problems as they arise
• Ability to react appropriately in stressful situations
• Attention to detail
• Dependability
• Honesty
• Professionalism
• Multi-tasking

Security & Safety

• Monitor hotel premises, including entrances, hallways, and parking areas, to ensure the safety of guests, staff, and property.
• Conduct routine security checks and report any suspicious activity, safety hazards, or maintenance issues.
• Respond to emergency situations, including alarms, guest concerns, or medical incidents, following company protocols.
• Enforce hotel policies and procedures to maintain a secure and peaceful environment.

Guest Services & Check-Ins

• Assist guests with check-ins and check-outs using the hotel’s reservation system.
• Provide friendly and professional customer service, answering questions and addressing guest concerns.
• Ensure accurate processing of payments and proper documentation of guest stays.
• Assist with basic concierge duties, such as providing local recommendations or arranging transportation.

Laundry & Housekeeping Support

• Operate commercial washers and dryers to process hotel linens, towels, etc. .
• Fold, organize, and restock clean linens for housekeeping and front desk use.
• Monitor laundry supplies and notify management when restocking is needed.

Lobby & Common Area Cleaning

• Maintain the cleanliness and presentation of the lobby, front desk, and common areas.
• Vacuum, mop, and dust public areas to ensure a welcoming atmosphere for guests.
• Empty trash receptacles and restock supplies as needed.
• Assist with light housekeeping tasks to support overall hotel cleanliness.

J&P Hospitality/Asset Management is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

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